Merchants Credit Association has been helping companies in the Pacific Northwest successfully collect their bad debt for over 70 years. During that time we?ve established a firm foundation of confidence and trust with many of the largest and most respected companies in the region.
Merchants Credit is locally owned and operated with a strong commitment to the community, and area businesses. Regulations, taxes and changing trends can make it difficult for businesses to turn a profit; collecting delinquent A/R can be a matter of survival. We are highly successful in managing the customer service and debt recovery needs of a wide range of clientele.
It is our commitment to efficiently collect your accounts while preserving your valued relationship with your customers. All collection activity is conducted in strict compliance with all state and federal laws including the FDCPA (Fair Debt Collection Practices Act), HIPAA (Health Insurance Portability and Accountability Act) and all subsequent amendments.
Contact us today for information on how Merchants Credit can begin to help your business.
Debt collection services require more than persistence. They require finesse, respect, consumer education and strong business processes. Our local operations center supports a large customer service oriented staff trained to motivate your consumers to resolve their debt obligations quickly.
We believe a company is only as good as the people it employs. Over 80 experienced professionals currently staff MCA offices. Our tenured Collections and Support Staff; individually matched to your accounts, are dedicated to producing the exceptional results you expect.
Our call center utilizes AVAYA, the most powerful Call Management System on the market today. It allows full automation and synchronization of outbound and inbound telephone customer contacts.
MCA utilizes state-of-the-art technology to collect your accounts and protect your data.
